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Shipping
Information Page |
Welcome to the
OutletPC.com shipping resource page. Here you will find
information to help address any pre or post-sale questions you may have
about our shipping policies. For up to the minute tracking of your
order status or for information on a topic not addressed on this page,
please feel free to contact us for more information.
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At OutletPC we offer shipping
services to clients through UPS
(United Parcel Services) and USPS (United States Postal Service) services.
Other methods may be used in conjunction with our Lowest Price Shipping option. For Puerto Rico and Military (APO/FPO) customers
who wish to purchase items please select the USPS Option - we do not ship outside of the domestic United States with our UPS options. Alaska and Hawaii customers are encouraged to select the USPS Priority Mail,
FedEx Ground, or UPS Ground options for the best rates.
Our expedited shipment
transit options include UPS 3 Day Select, UPS 2nd Day Air, and UPS
Next Day Air. UPS 3 Day Select does not deliver to AK or HI.
 
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Time to delivery involves two components: the shipping method
chosen + the time taken to ship off the item. 99% of orders placed on
OutletPC.com that are in stock and do not require special assembly
(systems, barebones, etc) ship Same-Day if received before our cutoff, or by the next business day
if received afterwards.
Orders involving assembly, customization, barebones, and systems will
ship once the task/assembly has been completed and tested (including a
72-hour burn-in on all system assemblies). In cases in which an item is
out of stock, the buyer will be notified and given the option to cancel
or wait for the unit to come back in stock prior to shipping. If an item
is not expected to come back in stock the item may be dropped from the
order, placed on backorder, or upgraded to an identical or higher-valued
unit. These factors and more can push the send-off date and thus alter
the expected delivery date. Please plan accordingly and notify us of any
deadlines/requirements. Please note that Weekend and Holiday dates
should never be factored into a shipping time calculation.
Once an item is shipped it is no
longer under our control so we reference the guidelines of our carriers. UPS
Next Day Air, UPS 2nd Day Air, and UPS 3 Day Select are deadlined
transit services that guarantee an item will be received within a certain number
of days (after being sent off). UPS Ground, FedEx USPS Priority Mail,
and USPS First Class Mail are not. Typically a USPS Priority Mail shipment will
take 3-5 Business Days and a FedEx Ground or UPS Ground shipment will take 1-5
Business Days. However, because there is no guaranteed delivery time associated
with either of these shipping methods, on occasion it can take a longer period
of time depending on the efficiency of each organization.
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"Lowest Price Shipping" is intended to be our most inexpensive shipping solution
for consumers concerned primarily with final delivery cost (over transit time,
tracking ability, and other factors). By selecting "Lowest Price Shipping"
you allow us to select between one of our available shipping methods (FedEx
Ground, UPS Ground, USPS Priority Mail or USPS First Class Mail) to offer the
best rate possible. Note: Due to limitations set down by the US Postal Service,
all packages shipped via USPS Priority Mail & USPS First Class Mail will
only feature Delivery Confirmation numbers, which are updated by the Postal
Service only after they have been delivered to their destination.
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Lowest Price Shipping Carrier Chart (We choose
from the following methods) |
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Shipping
Method |
USA |
International |
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Lowest Price Shipping |
DHL Global Mail
USPS First Class
USPS Priority
UPS Ground |
DHL International
USPS First Class Mail International
USPS
Priority
Mail International |
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Free
Shipping |
USPS First Class
USPS Priority
UPS Ground |
Not
Available |
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What Is OutletPC's Policy On P.O.
Boxes? |
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PO Box addresses must be shipped to
using USPS Priority Mail. Please select the Priority Mail option when
checking out for delivery to a Post Office Box. All FedEx, UPS and "Lowest
Cost Shipping" methods must be destined to Physical (Residential, Commercial,
etc.) addresses.
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Does OutletPC Ship to APO/FPO
Addresses? |
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APO/FPO and PR addresses must be
shipped via USPS Priority Mail. Please email us if you are a military member and
wish to obtain a rate quote.
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Does OutletPC Ship
Internationally? |
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We do ship internationally.
For our international shipping policy please visit our
International Shipping Page.
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Can I Have My Order Shipped To An
Address Not Registered On My Credit Card? |
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To cut down on fraud, we require
orders to be shipped to an address registered with the credit card company.
If the address you want to ship to is not registered with your credit card
company, all you have to do is call the number on the back of your card and you
can add it as an 'Alternate'. Once that is completed, we will be able to
confirm that with them and ship off your order.
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